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Company profile

Global Project & Spa Advisory
Address:
88 rue de Courcelles
Paris
75008
France
Tel: +33 (0) 1 82 09 45 77
Fax:
Website: www.globalspaadvisory.com
 

Patrick Saussay, CEO


Background briefing
The company was launched in 2012 by CEO Patrick Saussay and Christopher Ryan.

Main services
The wellness market is moving from an exclusive leisure activity to a global lifestyle concern generating business opportunities, concept enhancements and profitability challenges. To support partners on this path GPSA services are mainly:
• Business strategy & planning
• Spa consulting
• Project management
• Spa management support
• Brand & concept development
GPSA focuses as much on profitability and organisation design as it does on customer experience in the definition of global wellness services beyond the spa. From strategy and concept definition to go-live support, it delivers all types of project services, including business plans, treatment menus and protocols, product brand selection and team training. To provide a memorable wellness experience, GPSA considers all customers’ senses. Its vision is to respond to multi-sensorial needs with a consistent approach aimed to create a balance between atmosphere, offering and resources. The company’s experience of project development, spa management and investors’ focus is key to avoiding the usual traps found in many spa businesses. This ensures the creation of compelling and differentiating concepts aligned with a business strategy, not ‘nice but empty’ places.

Additional services
GPSA gets involved with the definition of a spa or product concept before giving international development support. It enhances brands, defines the roll-out strategy and represents exclusive brands in prospecting and new projects assessment. It realises financial, operating and positioning reviews of existing spas as well as supporting the transition process from traditional spa to global wellness services.

USPs
International spa projects have equipped the company with a wide knowledge of what wellness means in different cultures. Saussay has 22 years’ experience in consulting, mainly with the ‘big five consulting firms’, and has been involved in the change process of large organisations like the French Healthcare Ministry where he advised on the balance between quality and finance, before transferring this expertise to the wellness industry. Christine Masson’s 25 years of experience in the wellness industry and the company’s international network, enables GPSA to provide expertise in strategy, economics, wellness and development to reach sustainable solutions.

How many spas do you supply?
More than 15 projects and six in progress, GPSA is global with current active projects in France, Switzerland, Turkey, Hanoï, Seoul, Doha, Belgium, Lebanon. It supports evianSPA development worldwide including the upcoming Katara Plaza project in Doha.

What the clients say
“Patrick has become a key member of the evianSPA development team. He’s been instrumental in finalising our spa offer, from framing the business model to the development of the treatment menu and protocols and is leading our commercial development approach.”
Laurent Houel, global brand director, Evian

“I have had the opportunity to work with Patrick on international business development projects. I have been able to acknowledge his listening and analytical skills as well as his ability to find the most relevant creative solutions to expressed challenges. Patrick is among these very rare individuals with whom you really want to work with effectively, efficiently and in all confidence.”
Sofiane Djadri, CEO, Charme d’Orient
 
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