Sunday 31 May 2020 | fitness-kit.net: The search engine for fitness buyers

30 Mar 2020

Satisfi Labs launches COVID-19 Assistant to streamline emergency communications about the coronavirus

Supplier: Satisfi Labs

More Satisfi Labs details
The COVID-19 Assistantenables clients users to answer customer queries relating to the coronavirus
Satisfi Labs, an AI-powered knowledge management platform, has announced the launch of its COVID-19 Assistant, a free virtual assistant that enables clients in the tourism, live entertainment and sports industries to answer customer queries relating to the coronavirus in real-time via their websites.

It was developed after Satisfi Labs found that customer queries, received by Satisfi Labs' Answer Engines, relating to the coronavirus increased by 2000 per cent between the first and second week of March. The company found that 98 per cent of queries fell into one of four categories: refund policies, venue facility change, event cancellations, and event rescheduling.

Satisfi Labs used this information to create the COVID-19 Assistant, which features a guided-flow solution to streamline communication that enables tourist destinations and venues to provide consumers with custom responses on their websites. Users can adjust their answers in real-time as the situation changes.

Additionally, the company has developed Knowtify, a new alert feature, that allows customers to request updates when specific information changes at a location. Knowtify will help prepare locations for future re-openings, schedule changes, and ticket sales.

"During these uncertain times, we know it’s important for our partners to be able to address pressing questions from their customers about how the coronavirus pandemic is affecting their favorite events, shows, games, and attractions," said Don White, CEO and co-founder of Satisfi Labs.

"Ultimately, with this development, we’re aiming to create a process to help our clients address these types of emergency questions rapidly to maintain highly communicative and responsive relationships with their valued guests."



Supplier: Satisfi Labs

Satisfi Labs is a knowledge management platform that makes data AI-ready for physical locations. Its Knowledge Engine transforms structured and unstructured data to make information accessible and conversational. Through conversational AI, Satisfi Labs helps tourism, entertainment, sports and hospitality locations improve customer service, discover new customer insights and increase sales.
Web: satisfilabs.com

Click here to visit Satisfi Labs's leisure-kit listing


Connect with
fitness-kit.net
Magazine:
View issue contents
Sign up:
Instant Alerts/zines

Print edition
 

Find the right products and services for your company
News search
 
Advertise your products
on the leisure-kit Product Report
And reach over 57,000 leisure buyers

Call
+44 (0)1462 431385
 
Sponsored briefing

Take a new path

Premier Global NASM has restructured its education offering to create new career pathways to help personal trainers and individuals entering the sector navigate their way to career success.
View feature>>
Catalogue gallery
 
Company profile
 
Escape Fitness Limited

As a leading expert in functional fitness solutions, Escape Fitness can design, equip, install and programme any facility with quality training and exclusive products.
View full profile>>
 

To advertise your product and reach over 57,000 leisure buyers call
+44 (0)1462 431385 or email [email protected]
Fitness jobs
Powered by
leisureopportunities.com
Personal Trainers
Salary: Self Employed
Location:Nationwide, United Kingdom
Company: Everyone Active
More>>
Train as a Les Mills Instructor
Salary:
Location:Nationwide, United Kingdom
Company: Les Mills
More>>
General Manager
Salary: Competitive
Location:Leeds, West Yorkshire, UK
Company: Xercise4Less
More>>
General Manager
Salary: Competitive
Location:Dundee, Dundee City, United Kingdom
Company: Xercise4Less
More>>
 
Fitness news
Powered by
leisureopportunities.com
30 May 2020
Fitness industry unites for first #BeActiveHour, including workout with Bear Grylls

The fitness industry in Europe is uniting today (30 May) to launch #beactivehour, a free one hour workout at 5.00pm CET/3.00pm GMT.
More>>
29 May 2020
PureGym joins push to engage non-members with free online platform

PureGym has become the latest fitness operator to deploy a digital offering in a bid to increase visibility and engage with non-members during the COVID-19 lockdown.
More>>
 
Diary dates
Powered by
leisurediary.com
04 Jun 2020
Active Uprising

Manchester Central Manchester
United Kingdom
More>>
06 Jun 2020
Welsh Fitness Expo

Cardiff City Stadium Cardiff

More>>
10-12 Jun 2020
Piscina & Wellness Mexico

Centro Citibanamex Mexico City
Mexico
More>>
 
Property & tenders
Powered by
leisureproperty.com
Unique partnership opportunity to develop an outstanding health & wellness retreat
Location: Greywell, Hampshire
Company:Barnsgrove Health and Wellness Club
More>>
Opportunity to Operate Allestree Park Golf Course
Location:
Company: Derby City Council
More>>
Sale of Exceptional Development Site: Portugal's first truly holistic wellness retreat
Location:
Company:Cadavais Investimentos Turisticos
More>>

 

To advertise your product and
reach over 57,000 leisure buyers
call
+44 (0)1462 431385

Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd