Friday 27 May 2022 | The search engine for fitness buyers

ACTIV partners with Fisikal to deliver custom branded member experience

Supplier: Fisikal

More Fisikal details
ACTIV, a gym chain in Riyadh, Saudi Arabia, which operates separate gyms for men and women, has partnered with digital management solution expert Fisikal to create a custom branded experience for its members.

When partnering on this project, ACTIV was particularly interested in Fisikal’s digital solutions for membership management, payment management, group exercise and PT bookings, as well as the option to launch live streaming and on-demand workouts in the future.

John Greenwood, CEO of Ezdihar Sports, says: “We approached Fisikal – which we’d worked with before – at a very late stage in the creation of our ACTIV gym brand.

“We knew this project would require an element of custom development, and that Fisikal was our preferred partner, but we knew the short time frame would present a challenge for any provider.

“We needn’t have worried. Fisikal has completely surpassed our expectations and the rapid completion of the project, under such tight time restraints, has been incredible.

“In addition to the membership system, Fisikal also managed to have the member app ready for the opening of the first two gyms which totally exceeded our expectations.”

This project included a number of custom developments which had to be built into the project as bespoke functionalities.

Culturally, Fisikal had to consider the Arabic translation and navigation of the member app, plus the gender separation elements that were required. In order to do this, Fisikal built the system to ensure there was no overlap between the male and female members when booking.

The team was also able to create bespoke, specific reporting requirements so that men and women are displayed on the dashboards as two separate clubs.

In addition, ACTIV needed to be able to use their local payment cards (Mada) through the Fisikal booking systems and comply with recent tax changes and specialised invoicing to meet Saudi legal requirements. In the future, Fisikal will also be tasked to integrate with their local access control partner.

Emma Excell, COO at Fisikal, adds: “It’s been a fantastic experience working with ACTIV to elevate its member experience to the next level. We were excited by the custom developments required to meet cultural needs – these have now strengthened the advanced functionalities of our digital ecosystem.

“The actual turnaround on design, custom brand and build of the app was completed in just five days. Our partnership with ACTIV is now live, initially across three sites, but with many more planned moving forwards.”

To find out more, visit the official website for ACTIV or click here to hear more from Fisikal.

Supplier: Fisikal
London UK
Interactive software solutions for the health & fitness industry.

Click here to visit Fisikal's leisure-kit listing

Connect with
View issue contents
Sign up:
Instant Alerts/zines

Print edition

Find the right products and services for your company
News search
Advertise your products
on the leisure-kit Product Report
And reach over 57,000 leisure buyers

+44 (0)1462 431385
HCM People

Gunnar Peterson

F45’s new chief of athletics on developing exclusive new workouts for the brand
View feature>>
Catalogue gallery
Company profile
Keiser UK LTD

For more than four decades, Keiser has influenced the training of athletes, fitness enthusiasts and rehabilitation experts worldwide with unique cardio, and strength products which enable the user to train at any speed.
View full profile>>

To advertise your product and reach over 57,000 leisure buyers call
+44 (0)1462 431385 or email [email protected]
Fitness jobs
Powered by
Recreation Assistant
Salary: £22,000pa
Location:Hammersmith, London, UK
Company: Latymer Upper School
Operations Assistant (NPLQ required)
Salary: Competitive
Company: Everyone Active
Duty Manager
Salary: Full time position - Competitive Salary
Company: Everyone Active
Operations Assistant (NPLQ required)
Salary: Competitive
Company: Everyone Active
Fitness news
Powered by
26 May 2022
Sharad Mohan, founder of Trainerize, has become chief SaaS officer at ABC Fitness Solutions – aiming to double company growth

ABC Fitness Solutions has appointed Sharad Mohan as chief SaaS officer. Mohan was previously co-founder and MD of Trainerize, which was acquired by ABC in 2020. He will be working across other SaaS businesses within ABC, while continuing to lead Trainerize.
26 May 2022
State of the Fitness Industry Report 2022 finds UK industry building back to pre-pandemic levels

The Leisure Database Company (TLDB) has revealed its State of the Fitness Industry Report UK for 2022, following an audit of more than 7,000 facilities in the public, private and independent sectors.
Diary dates
Powered by
02-05 Jun 2022
Rimini Wellness

Rimini Exhibition Center Rimini
07 Jun 2022
World Sauna Forum 2022

Lapland Hotels Arena Tampere
09-10 Jun 2022
International Medical Spa Conference and Barcamp Workshop

Medical SPA „Eglės Sanatorija“, Birštonas, Lithuania Birštonas
Property & tenders
Powered by
Tender: Caban at Pendine Sands
Location: Pendine Sands, Carmarthenshire
Company:Carmarthenshire County Council
Market Test Opportunity - Runcorn Swimming Pool
Location: Runcorn
Company:Halton Borough Council
City Centre Gym and Health Club Business Sale
Location: City Centre Location - North of England
Company:Walker Singleton


To advertise your product and
reach over 57,000 leisure buyers
+44 (0)1462 431385

Published by Leisure Media Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd